Uber or Lyft? A wiki guide to which taxi app to use and when

Oh, how grateful I am that we live in 2016. I remember when calling a cab meant hoping you don't get a busy tone, followed by waiting on hold with bad music, followed by a 20 minute wait. I would call them after 20 minutes to be told "the driver will be right there". Around 5 minutes later I was told the same, until the driver finally showed up. The car typically didn't smell too great, and the drivers drove like real New Yawkers (this is actually a compliment hehe). There was no such thing as customer service, because it was not necessary. We were at the mercy of the dispatcher and driver.

Fast forward 10 years. I have 4 taxi apps in my phone, and I use all of them. I currently have Uber, Lyft, Juno and Gett.


My regular go to app is obviously Uber. This is because Uber has the best cars. I'm often upgraded to an SUV or a sub-luxury car, even when I use UberX. I also take advantage of UberPool when traveling in cities, I find the fairs to be cheaper than public transportation at times. Oh, and if you happen to live in San Francisco, check out this promo: This September, unlock $2 uberPOOL and $7 uberX rides for as little as $20 upfront.

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My next go to app would be Lyft. I don't love Lyft, I find the cars to be slightly lower quality but the service is great and drivers appear more eager to please you. Whenever Uber is Surging, or not many cars are showing in my area I immediately fire up Lyft.

Don't have Lyft? Sign up today and get $50 in free rides up to $10 each!


Gett is another Taxi App that has not taken off as quick as Uber or Lyft. I think the main reason is the competitive promotion for sign up was not strong enough, and there's not enough social word of mouth. I have tried it, but it's definitely low on the list. However is is extremely useful for booking a car up to 2 weeks in advance.


Juno is another app that is in Beta in NYC only and has only excepted long-time Uber 4.7+ star drivers. Interestingly enough, they are wooing drivers with equity options. Unfortunately, I am not located in NY and thus unable to try them out but I have heard good things about them. Check them out here, and save 25% off all your rides while they are still in Beta.

Am I missing any? Let me know in the comments below!

11 Responses to Uber or Lyft? A wiki guide to which taxi app to use and when

  • Susan

    So you have a rider app pm your phone that only works in a city you don't live. But you use them all. Hum

  • Bruce Smith
    Bruce Smith on April 16, 2017 at 5:30 pm said:

    I always take Lyft if possible. If out of the country my only choice may be stinking Uber. I drove for both companies for 3 months. In that 3 months Lyft sponsored 3 lunch get togethers. 1 at a very nice downtown Sacramento restaurant. Uber never does anything for it's divers and the CEO is a jackass. Uber goes to surge pricing at the drop of a hat. Not good for riders

  • KarMet
    KarMet on May 12, 2017 at 2:52 pm said:

    Gogo Grandparent. They work with Uber to assign drivers to riders called in by phone. Good for the large percentage of older adults who don't/can't have/understand modern technology, status updates are sent via text to third party (concerned adult children etc) added at account set-up. Good to have in case there's no wifi or 3/4g coverage at some point. Would prefer call-in option for Lyft however. GGGp charges fee over Uber cost for convenience and peace of mind that come with thr extra texts.

  • Mike M
    Mike M on May 14, 2017 at 7:21 pm said:

    I don't think its fair that these drivers don't pay any of the taxes that Taxi's have paid for years.
    I refuse to use them until they pay their share like Taxi's do.
    (NO I am NOT a Taxi driver or know one)

  • Brett
    Brett on July 7, 2017 at 2:49 pm said:

    Most places you will find that the Uber/Lyft drivers & cars are one and the same, most drivers drive for both (yes, as the same time). Hence, no difference, 'cept the Uber app is a bit more stable and not as likely to drop a connection than the Lyft app (in my experience).

  • italprincess
    italprincess on August 3, 2017 at 3:40 pm said:

    I am an accountant and one of my clients used Lyft once and their credit card was hacked by them! Be careful if you use them, I will stick to Uber.

  • tucsonguy
    tucsonguy on August 20, 2017 at 7:30 pm said:

    I go to fairs and I pay fares. I've never paid a fair as you have for Uber!

  • ken

    how do I get going with Uber?

  • JBnATL
    JBnATL on October 10, 2017 at 3:03 pm said:

    I used to use Lyft until just after the last presidential election when the two founders of Lyft emailed all their customers stating their views about the election results.

    I can care less what your religious/political views are. If you offer a good service at a fair price I will use you but if you try and force your views onto me, I will vote you off my phone. I haven't used them since and have been very happy with Uber.

  • marshall gn
    marshall gn on November 6, 2017 at 12:10 pm said:

    either one has no job security, they take the riders word over the driver, when the rider says the driver is a bas driver, they get a free ride, or complain till they do, then the driver has to suffer, three complaints and they deactivate you, I know from experience, I drove for both, after having nearly 10,000 rides in I got deactivate for these ficticious accuations,that cost me my job, just because a inconsiderate person wants to scam a free ride

  • Alika

    Another taxi app that's worked for me in several cities (including LA and Chicago) has been Curb, which allows users to hail a cab using a ridehailing-like interface similar to Uber and Lyft, except the cars are all official taxis. Hailing is done through the app as are payments, although Curb seems to provide in-car payment terminals so you might also have the option of paying using the in-car terminal (though I never do unless I've manually hailed the cab or boarded from a taxi queue).

    In my experience, it's a decent standalone taxi hailing and payment app that is fairly easy to use for those who are comfortable with ridehailing apps. I don't use it as much as Lyft, but I'd still say I'm a regular user.